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General Policies
General Policies
Reservation
&
Cancellation
Reservations can be made online, over the phone, or in person.
There are no penalties for last-minute cancellations or no-shows.
For large gatherings or events, guests are encouraged to confirm early to ensure availability.
Refunds
&
Replacements
If you experience any issue with your order or service, please let our staff know immediately — we’ll make it right.
Refunds are reviewed and processed on a case-by-case basis.
Privacy
&
Data
We collect limited personal details (name, contact info, reservation details) to confirm bookings and improve your experience.
Your information will never be sold or shared with third parties, except for necessary service or payment processing.
Guests may request correction or deletion of their personal data at any time.
Cookies may be used on our website to improve functionality and analytics.
Safety, Conduct
&
Hygiene
We expect all guests to behave respectfully toward staff and other patrons.
Smoking is allowed within designated areas on the premises.
Please inform staff of any allergies or dietary requirements before placing your order.
We maintain strict hygiene and food safety standards in compliance with local regulations.
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